16.9.09

Intuit releases Hot Fix for Quick Books 2009 for MAC. I finally had to call Intuit's corporate office and leave a complaint to get any remedy for the crashing problems with Quick Books 2009 for MAC running on MAC OS X 10.6. The recent upgrade to MAC OS X 10.6 made the software unusable. Today they issued a fix that seems to remedy the crashing problems. It installed OK after Intuit reported problems yesterday with the first version of this fix. Hopefully this fixes all the problems. The corporate office actually send a notification email to report the hot fix release. I hope they incorporate features like email notification into their support program.. It was missing when I called and talked to a support desk person in India over the weekend. The support call person reported thay there was no immediate fix available and to wait for the software to tell you that a fix is ready. No call backs, No email notifications.. We will see what happens...

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